DigiValet for Hospitality

Personalise and automate almost every touchpoint of a guest’s stay at your hotel, from their arrival and in-room experience, to dining, wellness and other amenities. It’s what magical hotel, cruise and casino experiences are made of.

Surprise & delight
your guests

Imagine you could predict what your guests would love during their hotel stay. With DigiValet’s dynamic and predictive smart tiles, you’ll boost engagement, increase lifetime value and learn more about guest behaviour than ever before.

Anticipate your guests' needs

Intelligently predict the services or amenities your guests might need, based on their last request.

Details of a guest's time of checkout tomorrow, as well as the option to request for luggage assistance or to extend the hotel stayA messaged with the text "You are a week into your stay. Would you like some laundry service?"A notification with the text "Your order has been delivered"A survey with the question "How would you rate your in-room dining experience?"
An iPhone with an island wallpaper.A notification with the text "Reservation at Nama"A notification with the text "Your Opera tickets are confirmed"A notification with the text "Spa Booking at Chi"

Let them track their bookings

Send your guests confirmation and reminders for restaurant reservations, activity sessions, and events.

Push intelligent recommendations

Make suggestions to your guests based on the time of the day, their preferences or their behaviour.

A stack of pancakes with the text "Would you like to pre-order some breakfast?"A promo for deep tissue massage
A salad in a bowl made of stoneA promo for happy hour. A hand holds a cocktail. A promo for spa treatment

Match promotions with guest types

Display special offers, based on your guests’ VIP status, promo rate code, group bookings and everything in between.

The ultimate guest room experience

Everything your guests could need during their stay is available through an in-room tablet, mobile app, chat and voice interaction.

An iPad showing a view of the bathroom

Room Controls

Adjust lights, temperature, curtains, bathroom, fragrances, and more. Plus preset moods including wake up, sleep and romance.
An iPad with a list of movies one can watch

Entertainment

Connect to streaming services like Netflix, Spotify and Prime, as well as live TV. Plus cinematic lighting and the ability to order movie munchies.
An iPad with a list of movies one can watch

Dining

Make restaurant reservations or order room service, with meal and wine suggestions and the ability to search for local dishes, light meals and more.
An iPad with a list of movies one can watch

Activities

View and book activities including spa, excursions, and events, and keep track of everything with a tailored itinerary for the entire stay.

Know your customers

Analytics provides up-to-the-minute insights on your guests’ behaviours, so you can adapt to their expectations and continually improve the way you work.

35%
35%

Guests are watching Netflix over cable television

Optimise your guest room entertainment to make popular choices more prominent.
90%
90%

Guests are requesting an extra water bottle every night

Save manpower cost by putting two extra bottles in every room.
50%
50%

Guests order chef recommendations when featured

Consider promoting similar types of dishes to delight guests.

Grow your business

Increase revenues by making your hotel services easier to book, while cutting energy, staff and legacy technology costs thanks to better visibility of your entire operation.

40%
40%

Monthly in-room dining revenue of the property is coming via DigiValet iPad

100%
100%

Average Per order revenue from DigiValet iPad is 100% more than that of from room phone

200+ integrations for
stronger guest relationships

End-to-end integrations with industry-leading tech brands means there are no re-directions to other apps or websites. So you’ll increase brand awareness, build guest loyalty, and keep generating revenues within the one system.

Together, let's design the future of hospitality

In-room iPad
Assisted check-in
Guest mobile app
Butler solution
Content management system
Analytics & insights
Mobile key
TV app
hospitality solutions
In-room iPad
Assisted check-in
Guest mobile app
Butler solution
Content management system
Analytics & insights
Mobile key
TV app
A hotel room with yellow incandescent lights

Want to know more, or give DigiValet a try?

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